ShadowTrackr

Fully European company · Data stored in Germany · BIO2 & GDPR compliant

User Management

ShadowTrackr supports multiple users per organization, each with a role that determines what they can see and do. You can manage users from the Settings page.
ShadowTrackr supports Multi Factor Authentication, any admin user can manage MFA on the settings page. Both Google Authenticator and Microsoft Authenticator are supported.

Roles and permissions

Every user is assigned one of the following roles:

RoleDescription
Role:
Group administrator
Description:
Can manage all organizations within a group. Has full access to all settings and data across the group. Use this role for people who oversee multiple organizations. Note that this role is only available in multi-tenant subscriptions.
Role:
Organization administrator & contact
Description:
Full access to the organization's settings and data, and the ability to manage users. This user is also the primary contact for the organization .
Role:
Organization administrator
Description:
Full access to the organization's settings and data, and the ability to manage users. This role is not designated as the primary contact.
Role:
User
Description:
Can view and interact with all data, including creating reports, setting alerts, and running queries. Cannot change organization settings or manage users.
Role:
User (read only)
Description:
Can only view data. Cannot make any changes, add assets, modify settings, or create reports.

Inviting users

To invite a new user, go to the Settings page and add their email address. They will receive an invitation to join your organization. You can assign their role at the time of invitation and change it later if needed.

Removing users

You can remove users from your organization at any time from the Settings page. Removing a user revokes their access immediately. Any alerts or reports they created will remain in place.